Term & Conditions

ATT inDian Online - Category-Specific Terms & Conditions

​1. Food & Sweets

• ​Quality & Freshness: The responsibility for the quality, taste, and freshness of the food or sweets lies solely with the respective restaurant or vendor.
• ​Allergies: Customers must notify the vendor of any specific food allergies at the time of placing the order.
• ​Delivery Time: Estimated delivery times may vary during peak hours, festivals, or due to weather conditions.

​2. Grocery & Products

• ​Availability: All items are subject to local stock availability. If an item is out of stock, a substitute or refund will be offered.
• ​Pricing: Items will be sold at the Maximum Retail Price (MRP) or lower as decided by the vendor.
• ​Returns: Only sealed and non-perishable items can be returned according to the return policy.

​3. Wedding Logistics

• ​Booking: Advance booking (usually 15-30 days) is required for wedding and event services.
• ​Cancellations: Cancellation charges will apply based on how close the cancellation is to the event date.
• ​Damage: Any damage to rented equipment during the event will be the responsibility of the customer.

​4. Salon & Parlours

• ​Appointments: Services are provided based on the booked time slot. Delays by the customer may result in a shortened service or cancellation.
• ​Hygiene: Service providers are required to maintain strict hygiene and sanitization standards.

​5. Services (Plumbers, Electricians, etc.)

• ​Visit Charges: A minimum visiting fee will be applicable once the service partner reaches the location.
• ​Warranty: Any warranty on repairs or labor is provided by the service professional and not by the app platform.

​6. Productions (Photo/Video)

• ​Copyright: The use of final media for commercial purposes is subject to the agreement between the customer and the production house.
• ​Timeline: Final edited data delivery depends on the complexity of the project and will be communicated by the provider.

​7. Institutes

• ​Admission: Enrollment in any coaching or educational institute is subject to their internal eligibility criteria.
• ​Fees: The app acts as an information and lead provider; all fee transactions are between the student and the institute.

​8. Garments

• ​Trials: There is no "try-on" facility for online garment deliveries.
• ​Exchange Policy: Exchanges for size issues are typically allowed within 7 days, provided tags are intact and the item is unused.

​9. Electronics

• ​Installation: Installation of heavy appliances must be done by authorized brand engineers to maintain warranty.
• ​Warranty: Only the manufacturer's brand warranty will be applicable.

​10. Real Estate

• ​Verification: Users are strictly advised to physically verify the property and all legal documents before making any payment.
• ​Brokerage: Any applicable brokerage or commission must be settled directly with the dealer/agent.

​11. Printings

• ​Design Quality: The app is not responsible for the print quality if the design/file provided by the customer is of low resolution.
• ​Advance Payment: 100% advance payment is mandatory for all customized printing orders.

​12. Used Items

• ​Condition: All used items are sold on an "as-is" basis. Buyers must inspect the product thoroughly before purchase.
• ​No Refund: There is no refund or return policy for second-hand/used goods.

​13. Consultancy

• ​Professional Advice: Opinions provided by consultants are for guidance only. The app does not guarantee specific results.
• ​Confidentiality: All discussions between the client and the consultant shall remain private and confidential.

​General Disclaimer for the App

​ATT inDian Online acts as an intermediary platform connecting users with local vendors in the Jammu Kashmir region. While we strive for excellence, we are not liable for disputes arising from the direct quality of goods or services provided by third-party merchants.